Terms, privacy and refunds
Last updated 2 November 2026. Kiwi Life is made by Basel Saleh in Christchurch, New Zealand.
Disclaimer · Privacy · Refunds · Terms of sale · Data sources
Disclaimer
Kiwi Life is a planning guide built from public information. It is general information only. It is not immigration advice, legal advice, tax advice or financial advice, and it does not take the place of a licensed professional.
- For visas and immigration, use Immigration New Zealand or a licensed immigration adviser.
- Rents, prices, tax rates and rules change. Figures are estimates based on the sources and dates shown in the planner. Always check with the official source before you make a decision, sign a lease or spend money.
- Suburb information, including the Area profile, describes areas on average. It does not describe any particular street, property or person, and it does not measure safety.
- Links to other websites are provided for convenience. We are not responsible for their content.
Privacy
- Everything you type into the planner (your household, salary, rent and checklist) is saved only in your own web browser on your device. It is not sent to us, and we cannot see it.
- When you unlock the planner, your licence key is checked with our payment provider, Lemon Squeezy. They receive the licence key and a label for the device. Your planner details are never sent.
- When you buy, Lemon Squeezy processes your payment and email address under their privacy policy. We receive your name, email address and order details so we can provide the product and help you.
- If you leave a review in the planner, it is sent to us through our website host, Netlify, with the rating, your words, and the first name and city you choose to give. We only show it on baselnz.com if you ticked the box allowing it, and you can ask us to remove it at any time.
- We don't sell your information or use advertising trackers.
- To delete what the planner has saved, clear this website's data in your browser settings.
- You can ask us for a copy of the personal information we hold about you, or ask us to correct it, under the New Zealand Privacy Act 2020.
Refunds
- All sales are final. Because Kiwi Life is digital content that unlocks straight away, we don't give refunds if you change your mind.
- If the planner doesn't work as described, or your key won't unlock, email us at the address below and we'll fix it. If we can't, we'll put it right as the law requires.
- This doesn't limit your rights under the New Zealand Consumer Guarantees Act or the consumer laws of your country.
Terms of sale
- Your purchase is a one-time payment for a personal licence to use Kiwi Life (both "Moving to NZ" and "Moving within NZ") on up to 3 of your own devices. If you replace a device and run out, email us and we can reset your key.
- Your purchase includes updates to the data in the planner for 12 months from the date you buy. You can keep using the planner after that.
- Please don't share your licence key or copy the planner. Keys that are shared publicly may be turned off.
- Lemon Squeezy is the merchant of record for all orders. They handle payment, invoices and sales taxes such as GST.
- These terms are governed by New Zealand law. If the English and Arabic versions of these terms differ, the English version applies.
Data sources
- Rents: Tenancy Services rental bond data, Ministry of Business, Innovation and Employment (CC BY).
- Suburb boundaries: Stats NZ (CC BY 4.0).
- Schools: Ministry of Education New Zealand Schools Directory.
- Area profile: NZ Index of Socioeconomic Deprivation 2023 (NZDep2023), Atkinson J, Salmond C, Crampton P, Viggers H and Lacey K (2024), University of Otago (CC BY 4.0). Kiwi Life combines and rescales it by suburb.
- Mosque, supermarket, GP, pharmacy, park, bus stop and train station locations: © OpenStreetMap contributors (ODbL), with the amenity data from Geofabrik's New Zealand extract.
- Tax, ACC and KiwiSaver: Inland Revenue and ACC. Driver licensing: NZ Transport Agency Waka Kotahi. Power prices: MBIE. Other sources are named in the planner.
- Flight costs: rough estimates based on typical one-way fares to New Zealand and Air New Zealand domestic fares seen in October 2026. Fares change daily, so check real prices before you book. Visa costs: Immigration New Zealand fee and levy table (rates from 1 October 2024), plus an allowance for medicals, police certificates and translations.